This Privacy Policy explains how Pipeline Plan (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit pipelineplan.com.au or engage our services. Pipeline Plan is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
What information we collect
We collect information you provide directly — such as your name, email address, phone number, and any details you share when you enquire, book a call, or engage us. We also collect limited technical information automatically, such as your IP address, browser type, and how you use our website, through analytics and similar tools.
How we use your information
- To respond to your enquiries and provide our services.
- To send you information you have requested or that is relevant to our services.
- To improve our website, content, and the experience we offer.
- To meet our legal and business obligations.
Cookies and analytics
Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use the site so we can improve it. You can control cookies through your browser settings. Disabling cookies may affect how the site functions.
Sharing your information
We do not sell your personal information. We may share it with trusted service providers who help us operate our business (for example, our CRM, email, and hosting providers), only as needed to deliver our services, and we require them to protect your information. We may also disclose information where required by law.
How we protect your information
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, including secure hosting and access controls. No method of transmission over the internet is completely secure, but we work to safeguard your data.
Your rights
You may request access to the personal information we hold about you, ask us to correct it, or request that we delete it, subject to our legal obligations. To make a request, contact us using the details below.
Third-party links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available on this page.
Contact us
If you have any questions about this Privacy Policy or how Pipeline Plan handles your information, please contact us at dale@pipelineplan.com.au or via our contact page.