Manufacturing: Passing Through Input Costs Without Losing Contracts
Rise-and-fall mechanisms, index-linked pricing and the conversations that make them acceptable to customers.
Tag: pricing
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Repricing Freight Rates After the 2026 Fuel Shock
Fuel surcharges, rise-and-fall clauses and the customer conversation — how operators are passing through a 33c/L swing.
How to Fire an Unprofitable Client (Without Damaging Your Reputation)
Some clients cost more to serve than they pay. Here is how to identify them properly, and three ways to exit that leave the relationship intact.
Pricing for Profit: The Australian Business Owner’s Guide
Pricing is the highest-return lever available to an Australian business and the least used. This is the whole discipline — the arithmetic, the psychology, and where to start.
Professional Services: Getting Off the Hourly Rate
Hourly billing caps your income at your capacity and punishes you for getting faster. Three alternatives and how to transition without losing clients.
Retail Margin Compression: Where the Money Is Actually Going
Australian retail is squeezed from three directions at once. Here is how to find margin without reaching for the discount lever that caused half the problem.
Trades Charge-Out Rates: Are You Actually Covering Your Costs?
Most trade businesses set rates by looking at competitors. Here is how to build one from actual cost recovery — including the billable-hours problem that sinks most of them.
How to Raise Prices in 2026 Without Losing Customers
Australian customers are hyper-aware of price rises in 2026. That makes how you raise them matter more than whether you do. Segmentation, timing, and three scripts you can send.
The 5% Price Rise vs the 10% Cost Cut: Run the Numbers
On a $1m business at 10% net margin, a 5% price rise adds $50,000 to profit. A 10% cut to discretionary costs adds about $15,000. Same business, same year, three times the result.
Profit Lever Diagnostic: Which Lever Are You Actually On?
Nine levers move profit. Most Australian businesses work them in almost exactly the wrong order. Six questions to find out which one you should be on.