A website is not a finished object. Plugins update, security patches get released, hosting expires, and content goes stale. Most sites that break do so because nobody was responsible for keeping them running, and the problem is usually discovered by a customer rather than the owner.
What website maintenance services actually cover
The unglamorous work that keeps a site online and safe. It rarely produces anything visible, which is exactly why it gets skipped until something breaks.
- Core, theme and plugin updates, tested rather than applied blindly
- Regular backups stored off the server, so a failure is recoverable
- Security monitoring and patching
- Uptime monitoring so you find out before your customers do
- Small content updates as your business changes
How often does a website need maintenance?
For most business sites, monthly is sufficient — with security patches applied sooner when something significant is released. Sites taking payments or handling customer data warrant closer attention because the consequences of a breach are more serious.
No lock-in
We do not require a contract. If you want to stop, or move to someone else, we hand over cleanly with all credentials. Maintenance retainers with exit penalties exist to protect the agency, not you.
Frequently asked questions
How much does website maintenance cost in Melbourne?
It depends on the size of the site and how much content support you want. A basic plan covering updates, backups and security sits well below one that includes regular content changes.
Can you maintain a website you did not build?
Usually yes. We audit it first to see what condition it is in — sometimes an old site needs work before ongoing maintenance is worthwhile, and we will tell you if that is the case.
What happens if my website goes down?
With monitoring in place we generally know before you do. Recovery time depends on the cause, but off-server backups mean the site can be restored rather than rebuilt.
Do I have to sign a contract?
No. There is no lock-in and no exit fee.
Do you provide maintenance outside Melbourne?
Yes. Maintenance is entirely remote work, so location is irrelevant. We support clients across Australia.
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Get in touch
Tell us about your site and who looks after it now. We will tell you honestly whether it needs a maintenance plan.