Writing an About Page That Builds Trust

Your About page is one of the most-visited and most-underused pages on your site. Buyers go there to decide whether they can trust you — yet most About pages are a self-indulgent history nobody cares about. Here is how to write one that actually wins business.

Make it about the client, not just you

Visitors care about your story only insofar as it tells them you can help them. Frame your experience and values around the outcomes you deliver for clients, not a timeline of your milestones.

Show the humans

Real names, faces, and a genuine sense of the people behind the business build trust fast. Buyers want to know who they will be working with — see trust signals.

Prove your credibility

Weave in specific results, experience, clients served, and recognition. Concrete proof turns “nice people” into “the right choice”; see copywriting that converts.

End with a next step

An About page that builds trust and then dead-ends wastes the moment. Finish with a clear invitation to take the next step, so interested visitors can act while their confidence is high.

Frequently asked questions

How long should an About page be?

Long enough to build trust and no longer. Lead with what matters to the client and cut the filler.

Should I include team photos?

Yes where you can. Real faces build trust and make the business feel human and accountable.

What is the biggest About page mistake?

Making it entirely about you. Frame your story around the value you create for clients.

Want help with this? Book a free strategy call.

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Written by Dale Martin

Dale Martin is the founder of Pipeline Plan, where he builds high-converting B2B websites and automation systems for Australian businesses.